09
Nov
2009

Intermittent Yahoo! Mail (Web Client) Errors

Pivotal Veracity has been tracking an intermittent problem occuring when attempting to access email that lands in the Yahoo! Mail Spam folder. Messages have been inaccessable off and on during the past hour. When attempting to access a message that has landed in the spam folder the following popup has been seen:

We have verified that the error and pop up only occur when attempting the Yahoo! Mail client and does not affect the Yahoo! Classic webmail client. The issues appear to be localized to the spam folder and have come and gone several times in the last hour. POP & IMAP are not affected by this problem and mail is accessable from all folders.

Implications
Luckily the issue seems to only affect the spam folder so the overall client impact should be minimal, however, messages that do land in the spam folder may not be readily accessable to customers who dutifully check their spam folder.

 

Sincerely,

-Noah Hatzung
Client Services


 

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